Useful Tools
Certified Moving Consultant
Is Your Moving Consultant a CMC?
What is a CMC?
A Moving Consultant who is a "CMC" is someone who has received a Certified Moving Consultant credential.
The CMC credential has come to represent a fundamental competency and adherence to ethical conduct of the
sales force for the Household Goods Moving & Storage Industry. In dealing with a CMC while planning your
move, you can be assured that you are working with a knowledgeable moving consultant who is committed
to providing excellent and fair service.
How do salespeople become Certified Moving Consultants?
Salespeople in the Household Goods Moving & Storage Industry must
go through an application process to become a Certified Moving Consultant.
Once they apply to the program, they must sign a Code of Ethics and Professional
Standards and pass a certification exam to become a CMC. Once they have passed the
exam, each CMC must pay annual dues and go through a recertification process to maintain
their CMC status. If your salesperson is NOT a CMC he/she cannot be held accountable to
the CMC Code of Ethics and Professional Practices.
NOTE: It is always a good idea to ensure the company you are considering
to relocate your personal belongings is a member of AMSA. If they are a member,
they are required to participate in our Arbitration program. To check on the
membership status of a moving company, please call (703) 683-7410 or email us.
For more details: American Moving and Storage Association
Attn: CMC Program
1611 Duke Street
Alexandria , VA 22314 .